Support
If something in Vara isn't working, you have feedback, or you have a question about your account or data, here is how to reach us.
Email: [email protected]
- Please write from the email address on your Vara account and describe the problem, when it happened and what you did. Screenshots help.
- Please do not send passwords or API keys by email.
- We reply as soon as we can on business days.
Help yourself
- Help Center: how each feature works.
- FAQ: fixes for AI call failures, images that cannot be read, used-up quota, sync issues and more.
- Connect Vara to AI assistants: steps for Claude, Claude Code and Cursor, what each access level allows, and common problems.
Disconnect a connected AI assistant
- Sign in and open Settings → API, find the app under Connected apps and click Disconnect. This takes effect immediately, and the app can no longer access your Vara data.
- You can also remove the Vara connector in your AI client. Removing it only in the client does not cancel the authorization on the Vara side right away, so disconnect in Settings as well if you want access to stop immediately.